Reference

Our Legal Terms and What They Mean for Your Account

link gas4d operates under terms shaped for Indonesia, where access and eligibility depend on local law and the region you access from.

Account TermsPrivacy & DataDANA, OVO, GoPay PolicyJurisdiction NoticeUser Rights
link gas4d Our Legal Terms and What They Mean for Your Account
LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If you have a question about how these terms apply to your account, or if you want to request a correction to your stored data, our support team is the right starting point. You can reach us through live chat, email, or your in-account help centre — each route connects to a team that handles policy and account queries for Indonesia.

Team online

Live Chat

Available around the clock inside your account dashboard. Use this for urgent questions about account status, wallet verification, or data held under your profile.

Email Support

Send policy or data-related requests to our dedicated support address. We aim to respond within one business day for legal and account-access queries.

In-Account Help Centre

Access the help section from your account menu. It covers data requests, account closure steps, and how DANA, OVO, GoPay transactions are recorded and stored.

DATA AND SECURITY

How We Handle Your Data and Account Security

Your account security and the integrity of your data are managed through a few concrete practices. We use encrypted connections for all account sessions and wallet transactions. Data you provide at registration — name, contact details, preferred payment method — is stored only as long as your account remains active or as required by applicable retention rules. You can request a summary of what we hold, and you can ask us to correct or remove it where local law allows.

Account Encryption

All sessions run over SSL-encrypted connections. Your login, wallet PIN confirmation, and any DANA, OVO, or GoPay transaction details are never transmitted in plain text.

Data Retention Policy

We keep your registration and transaction data for the period required under our operating terms. Once that period passes, inactive account data is removed from active storage.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie preferences from the settings menu in your account.

Data Request Process

To request a copy of your data, correct stored details, or close your account, contact support via live chat or email. Requests are processed within the timeframe stated in our policy document.

Common Questions About Legal Terms and Your Account

These answers cover the questions we receive most often about how our legal terms work, what data we hold, and how to act on your rights as an account holder in Indonesia.

Access and eligibility depend on local law and the region you access from. These terms apply to accounts opened from eligible regions in Indonesia where access is permitted under local law.

Contact our support team via live chat or email with a data request. We will confirm what information is stored under your account and provide it within our stated response window.

Yes. Submit a deletion request through live chat or email support. We will close your account and remove personal data from active storage, subject to any retention period required under our operating terms.

Each wallet transaction is logged against your account with a timestamp and transaction reference. This record is covered by our data retention policy and is accessible from your transaction history page.

If access from your region is no longer permitted under local law, we reserve the right to suspend or close the account. Remaining wallet balances are handled according to the closure procedure in our full terms.

The full terms are accessible from the footer of any page on link gas4d and from the legal section inside your account settings. We update the document when our policy changes and notify you via your registered contact.